Safeguarding & Child Protection


The governors of the Hellenic School of Manchester with the Cypriot and Greek Educational Missions in the United Kingdom and EFEPE, an umbrella organization of Greek supplementary community schools in the UK, recognise their responsibility to safeguard and promote the welfare of children within the legal framework of the Children Acts 1989 and 2004.

We are aware that many children and young people are the victims of different kinds of abuse and that they can be subjected to social factors that have an adverse impact upon their lives – including domestic violence, substance misuse, bullying, child prostitution and ritualistic abuse. We aim to create a safe environment within which children and young people can thrive and adults can work with the security of clear guidance.

Under the terms of the Children Act 2004 anyone under the age of 19 is considered to be a child/young person.

These guidelines are for the use of all paid staff, volunteers, visitors and school committee members. We will make them available to the parents and carers of the children and young people who attend our schools. Through them, we will endeavour to ensure that:

  • Children and young people are listened to, valued and respected
  • Staff are aware of the need to be alert to the signs of abuse and know what to do with their concerns
  • All paid and unpaid staff are subject to rigorous recruitment procedures
  • All paid and unpaid staff are given appropriate support and training

Role of designated teacher

The child protection designated teacher should be the Head teacher and all members of staff should be aware of who this person is and what their role is. Each school should make arrangements in place for when the designated teacher is absent.

The designated officer should act as a source of advice and coordinate action within the school over child protection issues. In order to be effective, the designated member of staff must attend appropriate child protection training. The designated teacher should be the first person staff and volunteers report cases to and it is the responsibility of the designated teacher to discuss the situation with the relevant agencies, such as Children and Families (Children’s Service) or Police.

The designated teacher should also deal with allegations made against staff and volunteers.

The designated teacher should ensure that all staff and volunteers receive appropriate child protection training.

These guidelines are divided into the following sections:

  1. Recognising signs of abuse
  2. What to do with your concerns
  3. Allegations made against staff
  4. Safe recruitment
  5. Good practice

1. Recognising signs of abuse

It can often be difficult to recognize abuse. The signs listed in these guidelines are only indicators and many can have reasonable explanations. Children may behave strangely or seem unhappy for many reasons, as they move through the stages of childhood or their families experience changes. It is nevertheless important to know what could indicate that abuse is taking place and to be alert to the need to consult further.

Someone can abuse a child by actively inflicting harm or by failing to act to prevent harm. Abuse can take place within a family, in an institutional or community setting, by telephone or on the Internet. Abuse can be carried out by someone known to a child or by a complete stranger.

If you are worried about a child it is important that you keep a written record of any physical or behavioural signs and symptoms. In this way you can monitor whether or not a pattern emerges and provide evidence to any investigation if required.

1.1. Physical Abuse

Physical abuse can involve hitting, shaking, throwing, poisoning, burning, scalding, drowning, and suffocating. It can also result when a parent or carer deliberately causes the ill health of a child in order to seek attention; this is called fabricated illness or Munchhausen’s Syndrome by Proxy. Symptoms that indicate physical abuse include:

  • Bruising in or around the mouth, on the back, buttocks or rectal area
  • Finger mark bruising or grasp marks on the limbs or chest of a small child
  • Bites
  • Burn and scald marks; small round burns that could be caused by a cigarette
  • Fractures to arms, legs or ribs in a small child
  • Large numbers of scars of different sizes or ages

1.2. Emotional Abuse

Emotional abuse happens when a child’s need for love, security, praise and recognition is not met. It usually co-exists with other forms of abuse. Emotionally abusive behaviour occurs if a parent, carer or authority figure is consistently hostile, rejecting, threatening or undermining. It can also result when children are prevented from social contact with others, or if developmentally inappropriate expectations are imposed upon them. It may involve seeing or hearing the illtreatment of someone else. Symptoms that indicate emotional abuse include:

  • Excessively clingy or attention-seeking behaviour
  • Very low self esteem or excessive self-criticism
  • Excessively withdrawn behaviour or fearfulness; a ‘frozen watchfulness’
  • Despondency
  • Lack of appropriate boundaries with strangers; too eager to please
  • Eating disorders

1.3. Neglect

Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs, causing damage to their health and development. It may involve a parent or carer failing to provide adequate food, shelter or clothing, failing to protect a child from harm or danger, or failing to access appropriate medical care and treatment when necessary. It can exist in isolation or in combination with other forms of abuse. Symptoms of physical and emotional neglect can include:

  • Inadequate supervision; being left alone for long periods of time
  • Lack of stimulation, social contact or education
  • Inadequate nutrition, leading to ill-health
  • Constant hunger; stealing or gorging food
  • Failure to seek or to follow medical advice such that a child’s life or development is endangered
  • Inappropriate clothing for conditions

1.4. Sexual Abuse

Sexual abuse involves forcing or enticing a child or young person to take part in sexual activities, whether or not the child is aware of what is happening. This may include physical contact, both penetrative and non-penetrative, or involve no contact, such as watching sexual activities or looking at pornographic material. Encouraging children to act in sexually inappropriate ways is also abusive. Under the Sexual Offences Act 2003, any sexual activity – contact or non-contact – with a child under the age of 13, is a crime. Symptoms of sexual abuse include:

  • Allegations or disclosure
  • Genital soreness, injuries or discomfort
  • Sexually transmitted diseases; urinary infections
  • Excessive preoccupation with sexual matters; inappropriately sexualized play, words or drawing
  • A child who is sexually provocative or seductive with adults
  • Repeated sleep disturbances through nightmares and/or wetting

Older children and young people may additionally exhibit:

  • Depression
  • Drug and/or alcohol abuse
  • Eating disorders; obsessive behaviours
  • Self mutilation; suicide attempts
  • School/peer/relationship problems

2. What to do with your concerns?

In the event that a child makes an allegation or disclosure of abuse against an adult or another child or young person, it is important that you:

  • Listen to them and/or closely observe their presentation and behaviour;
  • Let them know that you take what they are saying seriously;
  • Do not attempt to question or interview them yourself;
  • Let them know that you will need to tell someone else in order to help him or her. Do not promise to keep what they tell you secret;
  • Inform your designated child protection officer as soon as possible;
  • Make a written record of the incident or events (see Appendix A).

Sometimes you may just feel concerned about a child but do not know whether to share your concerns or not. In this situation you should always raise your concerns with your designated child protection officer, who will help you to decide what to do.

The responsibility for investigating allegations of abuse, whether they result from the disclosure of a child or the concerns of an adult, lies with social workers where the child normally lives and the Police Child Abuse Investigation Team (CAIT). It is the responsibility of the designated child protection officer to make a referral to these agencies, but if you judge the situation to be an emergency and/or you require urgent advice in the absence of the designated officer, you must report your concerns directly, using the contacts listed at the back of these guidelines (see Appendix B).

The Children’s Service also employs Child Protection Advisors (CPAs), who you can contact in office hours for further specialist guidance.

The Duty social worker or CPA will advise you when or whether to inform the child’s parents or carers about any concerns. If they decide to pursue a child protection investigation, you should:

  • Work closely and collaboratively with all professionals involved in the investigation, in order to keep the child safe;
  • Attend a child protection conference if you are invited. You will be asked to provide information about your involvement with the child, which is why it is important to keep records of your concerns;
  • Attend any subsequent child protection review conferences.

3. Allegations made against staff or volunteers

We are aware of the possibility that allegations of abuse may be made against members of our staff. They can be made by children and young people and they can be made by other concerned adults. Allegations can be made for a variety of reasons. Some of the most common are:

  • Abuse has actually taken place;
  • Something happens to a child that reminds them of an event that happened in the past – the child is unable to recognize that the situation and the people are different;
  • Children can misinterpret your language or your actions because they are reminded of something else;
  • Some children know how powerful an allegation can be; if they are angry with you about something they can make an allegation as a way of hitting out;
  • An allegation can be a way of seeking attention.

All allegations should be brought to the notice of the designated child protection officer immediately. In cases where the allegation is made against this person, the complainant should approach either the Education Counsellor from the Cyprus High Commission or Greek Embassy where the Head teacher is employed by the Cypriot or Greek educational missions or the relevant bodies who employ the Head teacher. The following actions should be taken:

  • Make sure that the child in question is safe and away from the alleged abuser;
  • Contact the Children’s Service Referral & Assessment Team relevant to where the child lives (see appendix B);
  • Contact the parents or carers of the child if advised to do so by the social worker/officer in charge of allegations;
  • Irrespective of any investigation by social workers or the police, you should follow the appropriate disciplinary procedure; the member of staff will either be asked to carry out other duties away from the school setting or be suspended pending the completion of the investigation.
  • Consider whether the person has access to children anywhere else and whether those organizations or groups need to be informed;
  • Act upon the decisions made in any strategy meeting.

All incidents should be investigated internally after any external investigation has finished, to review organisational practice and put in place any additional measures to prevent a similar thing happening again.

3.1. Actions flowchart in case of allegation

  • Step 1: Allegation by a child
  • Step 2: Head teacher informed
  • Step 3: Education Counsellor / Chair of governors notified
  • Step 4: Referral to Child Protection Adviser (CPA) from local authority
  • Step 5: Strategy Meeting (within 3 working days, according to London Child Protection procedures)
    • Child Protection Adviser
    • Police Child Abuse Investigation Team
    • Head teacher/Chair of Governors/Education Counsellor
    • Social Worker
  • Step 6: Interview child (with parental permission), by Social Worker and/or Police officer
    • Interview member of staff, by Social Worker and/or Police Officer
    • Interview any witnesses
    • Medical examination (if appropriate)
    • Consider suspension of staff
    • Police to consider criminal proceedings

4. Safe Recruitment

The application of rigorous procedures for the recruitment of any staff who come into contact with children, both directly and indirectly, can reduce the likelihood of allegations of abuse being made that are founded. As an absolute minimum, the following standards should be followed:

  • All prospective staff (paid and unpaid) should complete an application form which asks for details of their previous employment and for the names of two referees;
  • All prospective workers (paid and unpaid) should have a new Criminal Records Bureau (CRB) disclosure before they start employment with you – anyone who refuses to do so should not be employed; for those members of staff who have recently arrived to UK from Cyprus or Greece, they will be obliged to produce the equivalent checks;
  • All prospective workers (paid and unpaid) should be interviewed to establish previous experience of working in an environment where there is contact with children and perceptions of acceptable behaviour;
  • Nobody should start work before references have been received. Referees should be reminded that references should not misrepresent the candidate or omit to say things that might be relevant to their employment;
  • All appointments to work with children should be subject to an agreed probationary period;
  • New members of staff should be clear about their responsibilities and wherever possible, work to an agreed job description;
  • These guidelines should be available to everyone and fully discussed as part of an induction process.

5. Good practice

  • Every organisation working with children should have a designated child protection officer (the Head) who must undergo child protection training. It is the responsibility of this person to make themselves available for consultation by staff, volunteers, visitors, children and their families;
  • All staff are responsible for children while on these premises and must make sure that health and safety guidelines are adhered to;
  • All staff working with children should receive supervision from a more experienced staff member and must attend basic child protection training (refresher courses every 3 years);
  • No member of staff should be left alone with a child where they cannot be observed by others;
  • Under no circumstances should visitors be allowed to wander around the premises unaccompanied when children and young people are present;
  • Staff should be alert to strangers frequently waiting outside a venue with no apparent purpose. Children should not be collected by people other than their parents unless notification has been received;
  • If a child is not collected after a session it is reasonable to wait approximately half an hour for a parent or carer to arrive. If the parent or carer or other identified persons cannot be contacted, staff should contact the relevant Children & Families Duty Team or the police and request assistance.

5.1. Outings & Trips

  • All vehicles hired for outings must be insured, roadworthy and fitted with seatbelts;
  • All drivers should travel with at least one escort. Drivers and escorts should have up to date CRB checks and been subject to appropriate recruitment procedures. All drivers and escorts should agree to abide by these guidelines;
  • Roll call will be taken at the start of a journey and again before commencing the return journey; if travelling in more than one vehicle, children will be encouraged to travel in the same vehicle there and back;
  • Staff accompanying trips will carry the contact numbers for the home organization and emergency services in the event of an alert being necessary;
  • If a child goes missing while on a trip, staff should instigate an immediate search. If the child cannot be found within half an hour, the appropriate security staff and the police should be notified;
  • If, having notified security staff and the police, the child cannot be found, the parents/carers of the child will be notified immediately;
  • The care of the remaining children is paramount. It is imperative that they return to the home site as quickly as possible, while a senior staff member remains at the visit site to co-ordinate contact between security staff and the child’s parents/carers.

5.2. Use of premises by other organizations

In the event that a room or rooms on the premises are used by other organizations, we will ensure that children and young people are supervised at all times.

This policy is based on the Child Protection Policy provided by KEA.
Last reviewed: June 2021 – Next review: August 2023

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